30-minute demo. See exactly how your team would capture and organise customer proof.
Six moments where the customer voice your team captures becomes value the whole company can see.

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FAQ's
Everything you need to know about ProofBridge

Does ProofBridge add to my team's workload?
No. ProofBridge replaces work CS teams currently do manually. Reference fulfillment moves from personally brokering calls to deploying verified Proof Microsites in minutes. Renewal preparation moves from re-pitching value to surfacing the customer's own captured story. Expansion conversations move from convincing committees to sharing verified proof from analog accounts. CS teams using ProofBridge spend less time on reactive proof requests and more time on strategic account work.

How do customers experience a ProofBridge proof session?
Customers complete a guided feedback session through a clean mobile or web interface, one question at a time. ProofBridge captures depth through AI follow-up questions when an answer needs specifics. Anonymous participation is available throughout. At the end, the customer reviews a draft of their story, edits anything they want changed, and confirms the final version before it becomes an asset. Most customers complete a session in under 15 minutes. Their CS relationship is strengthened, not strained.

How does ProofBridge support renewals and expansion?
Every captured proof session powers renewals and expansion through your Team Proof Library and automatic Insights Reports. The library surfaces verified customer stories tagged by industry, use case, and outcome. Insights Reports flag adoption patterns, expansion signals, and friction points without manual analysis. Proof Microsites built for renewal conversations help CS teams remind customers of the value they articulated. Expansion conversations get verified proof from analog accounts in the same industry or use case. CS teams build a captured library that compounds across every renewal cycle.

How does ProofBridge integrate with our CS platform?
ProofBridge integrates with your broader revenue stack through Salesforce, HubSpot, and CS-specific platforms. The captured proof library is accessible to every team, so customer voice flows into the systems where your team already works. For teams with specific CS platform requirements, deeper integrations and custom workflow configuration are scoped to your stack during implementation.

What does Customer-Verified mean for CS credibility?
Customer-Verified means the customer themselves reviewed and confirmed their story before it became a deployable asset. For CS teams, this matters because every proof asset deployed in a renewal or expansion conversation carries a trust signal the customer's leadership recognises. The story is not a marketing paraphrase or a quote pulled from an NPS survey. The customer is the verifier, and that verification is what makes the proof defensible in front of procurement, legal, and IT review.

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