Methodology
This is the badge that appears on every Customer-Verified asset across ProofBridge customer deployments.
What Customer-Verified guarantees
Step 01 · Session start
The customer wrote it.
Before the customer answers the first question, they see a clear disclosure of how their words will be used. They agree to participate by accepting the consent terms. Anonymous participation is available throughout the session if the customer prefers not to be attributed.
Step 02 · Proof confirmation
The customer confirmed it.
During the session, ProofBridge analyses each response and generates targeted follow-up questions when more depth is useful. The customer is in the session throughout, answering and refining their own words. This is not passive content generation. It is guided capture with the customer as the source.
The proof confirmation layer happens continuously through the session. As the customer responds to questions, AI follow-up questions extract depth when answers lack specifics (numbers, timelines, comparisons). The customer responds to follow-ups in their own words. At any point, the customer can end the session, modify previous answers, or choose anonymous participation. The session does not generate any deployable asset until the customer reaches the final submission step.
The verification process
Step 01 · Session start
Session-start consent
Before the customer answers the first question, they see a clear disclosure of how their words will be used. They agree to participate by accepting the consent terms. Anonymous participation is available throughout the session if the customer prefers not to be attributed.
The session-start consent is the first architectural moment in the verification chain. It captures the customer's understanding that their responses may become a deployable asset, names the company that will be using the proof, and confirms their willingness to proceed. The consent record stores the customer's identifier, timestamp, and the terms version they agreed to. If the customer chooses anonymous participation, their identity is captured in the consent record but excluded from any deployable asset.
Step 02 · Proof confirmation
Proof confirmation
During the session, ProofBridge analyses each response and generates targeted follow-up questions when more depth is useful. The customer is in the session throughout, answering and refining their own words. This is not passive content generation. It is guided capture with the customer as the source.
The proof confirmation layer happens continuously through the session. As the customer responds to questions, AI follow-up questions extract depth when answers lack specifics (numbers, timelines, comparisons). The customer responds to follow-ups in their own words. At any point, the customer can end the session, modify previous answers, or choose anonymous participation. The session does not generate any deployable asset until the customer reaches the final submission step.
Honest disclosure
Objective truth of customer claims.
The badge guarantees the customer made and confirmed the claim. It does not independently verify whether revenue figures, outcomes, or comparisons stated are objectively accurate.
Company endorsement of every story.
The customer wrote and confirmed the asset.
The consent record is documented.
Every Customer-Verified asset has a consent record traceable to a specific session, with timestamps, consent state, and the final confirmed asset content.
The consent state is enforced architecturally.
Procurement and compliance
ProofBridge is built consent-first because regulated industries demand it. Financial services, healthcare, legal tech, and govtech operate under strict requirements for how customer voice can be captured, attributed, and deployed.
The three-layer consent architecture, the customer-as-verifier model, and the architectural enforcement of consent state were designed to make customer proof defensible in front of procurement, legal, and IT review.
For specific compliance documentation, contact ProofBridge through the security and compliance contact path.
Asset-specific verification
If you need to verify a specific asset for procurement, legal, or compliance review, contact the company that published it. ProofBridge customers have mechanical tools built into the platform to provide consent records on request.
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